Refund policy

Effective Date: November 6, 2026

Returns And Exchanges

DYERS & CO. Clothing accepts return and exchange requests within 30 calendar days after delivery. You may request a return if clothing does not fit, you change your mind, or an item arrives damaged, defective or different from what you ordered.

Return Conditions

For a fit or change-of-mind return, clothing must be unworn, unwashed, unaltered and in its original condition, with tags attached and original packaging. Please provide your order number or other proof of purchase. Clothing that has been worn, washed, altered or damaged after delivery cannot be returned for a change of mind. These conditions do not remove your rights when an item is defective or not as described.

How To Return An Item

1. Email info@dyerscoclothing.com within 30 calendar days after delivery. Include your order number, the item and the reason for your request. For a damaged, defective or incorrect item, include photos if available.
2. We respond within 24 hours and provide return instructions. Please contact us before sending the parcel so we can identify and track your return.
3. Pack the clothing securely, include your order number and send it to DYERS & CO. Clothing, 1600 A St NE, Suite 14, Linton, IN 47441, United States. Use a trackable service and keep proof of postage.

Exchange Process

To exchange a size, color or style, contact us within the same 30-day period and tell us which replacement you would like. We will confirm availability and return instructions. Send the eligible item to the return address above. After inspection, we will arrange the agreed replacement. If it is unavailable, you may choose a refund instead. Any difference in product price will be agreed with you before the exchange is completed.

Return And Exchange Costs

If we sent an incorrect, damaged or defective item, we cover reasonable return shipping and replacement shipping; contact us for a prepaid label or agreed reimbursement instructions. For a fit or change-of-mind return or exchange, you pay return shipping. We do not charge a restocking fee. Shipping of an agreed replacement within the United States is free.

Refund Process

We inspect returns and process approved refunds within 1–3 business days after receiving the returned item. We will email you the outcome. Refunds go to the original payment method and typically appear within a further 1–3 business days; your bank or payment provider may take longer. If a refund has not appeared after that period, contact your bank and our team. Business days are Monday through Friday, excluding US public holidays.

Order Cancellation

To cancel an order before it has shipped, email info@dyerscoclothing.com with your order number as soon as possible. If the order has not shipped, we will cancel it, charge no handling fee and issue a full refund to the original payment method. We process the refund within 1–3 business days after confirming cancellation. Funds typically appear within a further 1–3 business days, although your bank or payment provider may take longer. Once an order has shipped, cancellation is no longer available; please follow our returns process.

This policy does not limit rights available under applicable consumer protection laws.

Contact Us

Store Name: DYERS & CO. Clothing
Address: 1600 A St NE, Suite 14, Linton, IN 47441, United States
Phone: +1 (812) 381-0388
Email: info@dyerscoclothing.com

Opening Hours:
Monday–Friday: 9:00 AM–7:00 PM
Saturday: 9:00 AM–5:00 PM
Sunday: Closed
Time zone: Eastern Time (ET)

Response Time: We respond within 24 hours.