Shipping policy

Effective Date: November 6, 2026

Shipping Area And Cost

We ship clothing orders to addresses in the United States. Standard shipping is free on all US orders, with no minimum purchase. We do not currently offer international shipping.

Order Processing And Cutoff

Paid orders are processed within 1–3 business days. Our daily cutoff is 2:00 PM Eastern Time (ET), Monday through Friday. Orders placed after the cutoff, on weekends or on US public holidays begin processing on the next business day. Business days are Monday through Friday, excluding US public holidays.

Transit Time And Delivery Partner

Our delivery partner for US orders is UPS. Standard transit normally takes 3–5 business days after dispatch. Allow an estimated total of 4–8 business days for processing and transit. Delivery estimates are not guaranteed; weather, carrier disruptions or an address issue may cause delays. We will contact you if we become aware of a significant delay affecting your order.

Tracking Your Order

After dispatch, we send a shipping confirmation email containing your tracking number. Use that number on the UPS website to follow your parcel. If you have not received a shipping update within 3 business days after your order begins processing, contact us with your order number. A tracking number may take time to show its first carrier scan.

Address Issues And Missing Parcels

Please check your delivery address before payment. If you notice an error, contact us immediately; we can update the address only before dispatch. If tracking shows an unexpected delay, damage or delivery you cannot locate, contact us so we can investigate with the carrier. We will work with you on an appropriate resolution and do not exclude any rights you have under applicable law.

Order Cancellation

To cancel an order before it has shipped, email info@dyerscoclothing.com with your order number as soon as possible. If the order has not shipped, we will cancel it, charge no handling fee and issue a full refund to the original payment method. We process the refund within 1–3 business days after confirming cancellation. Funds typically appear within a further 1–3 business days, although your bank or payment provider may take longer. Once an order has shipped, cancellation is no longer available; please follow our returns process.

Returns After Dispatch

For returns and exchanges after shipment, see our Refunds & Returns Policy. Return and exchange requests must be made within 30 calendar days after delivery.

Contact Us

Store Name: DYERS & CO. Clothing
Address: 1600 A St NE, Suite 14, Linton, IN 47441, United States
Phone: +1 (812) 381-0388
Email: info@dyerscoclothing.com

Opening Hours:
Monday–Friday: 9:00 AM–7:00 PM
Saturday: 9:00 AM–5:00 PM
Sunday: Closed
Time zone: Eastern Time (ET)

Response Time: We respond within 24 hours.